Krugersdorp Area – Gauteng: As a Security Manager you are responsible to protect and safeguard all hotel guests, employees, their belongings, all assets of the company.
MINIMUM REQUIREMENTS
· At least three years’ experience in a similar role
· Previous hospitality experience
· In-depth knowledge of security procedures, video surveillance and intrusion detection technologies
· PSIRA Grade A
· Computer literate
· Ability to motivate and work with staff
· Strong communication skills
MAIN DUTIES AND RESPONSIBILITIES
· Assuming full responsibility for the safety and security of the entire property.
· Direct and coordinate the activities of all security personnel.
· Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
· Ensure the safety and security of guest, staff, visitors and contractors at all times.
· Responsible to manage all safety & security, Fire Life Safety risks faced by the hotel.
· Liaise with CEO to ensure hotel employees are adhering to established security procedures
· Record and notify all risks, deviations from hotels safety standards and any untoward incidents
· Assign duties and schedule staff for balancing needs of the hotel and productivity standards.
· Monitor staff activity and coach subordinate performance
· Implement policies and procedures to control access control of the property persons entering.
· Ensure that all security personnel be on the look out and report all unusual activities in and around the property that would impair the well-being of guests and employees.
· Ensure compliance with all security standards and preventative measures.
· Monitor and follows proper key control guidelines in loss prevention and in the property.
· Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
· Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others within the security component.
· Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/ duress alarms to ensure that they are fully functional.
· Conduct regular mock fire evacuation drill as per the hotels emergencies standards.
· Develop and advise key personnel of emergency procedures.
· Implements action plans to monitor and control risk.
· Establish crisis management and contingency planning
· Conduct regular walk through rounds for observing the entire hotel both within working hours and after hours.
· Supervision of all Security Personnel and giving clear direction on all security related aspects.
· Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests
· Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements
· Interview. Select, review and train new security officers according to hotels standards to maintain order throughout the hotel.
· Be available 24 hours a day for genuine emergencies within the property.
ONLY short-listed candidates will be contacted
