Hectorspruit Area – Mpumalanga: This is an exciting opportunity for a young dynamic couple to contribute to the success of a 5-star self-catering lodge. We are looking for multiskilled MANAGEMENT COUPLE who are passionate about the hospitality industry, possess strong leadership skills, and thrive in a dynamic environment to take over the management of the lodge.
MINIMUM REQUIREMENTS
Her:
- Hospitality Management Diploma or equivalent.
Him:
- FGASA Level 1 (NQF 2).
- DEAT registered.
- Valid PDP.
- Valid First Aid qualification.
SKILLS REQUIRED
Her:
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent operational experience encompassing every aspect of Lodge.
Management including HR, Admin, FOH & Guest Experience
- Ability to receive instruction and follow thought as required.
- Excellent organizational and multitasking abilities to manage multiple priorities effectively.
- Outstanding interpersonal and communication skills to interact with guests, staff and shareholders.
- Knowledge and experience of lodge operations.
- Proficiency in Excel & Word.
- Attention to detail, problem-solving skills, and the ability to work under pressure.
- Availability to work flexible hours as well as extra hours when required.
- Lead by example very important.
- Desire, drive, and experience to develop the lodge to its full potential.
- Ability to operate independently.
Him:
- Excellent operational experience encompassing every aspect of Lodge Management including Maintenance, Guiding & Guest Experience
- Knowledge and experience of gardens and maintenance.
- Staff management experience.
- Ability to operate independently.
DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Her:
Guest services
- Coordinating guest check ins and outs efficiently.
- Fostering a welcoming and friendly environment ensuring guests are comfortable during their stay.
- Ensuring a high level of guest satisfaction by tending to guest concerns and complaints.
Lodge:
- Ensuring a high level of standards are always kept.
- Arranging relieve housekeeps when needed.
- Managing of housekeeper and housekeeping duties.
Administration
- Completing and sending month end reports.
- Submitting salaries for payment each month.
- Ordering and management of stock, consumables and lodge assets.
Him:
- FGASA level 1 full time guide.
- Daily game drives.
- Hosting and welcoming guests.
- Management of gardens, maintenance and general lodge upkeep.
ONLY short-listed candidates will be contacted
